Data Integration

Onboarding Automation

Dashboard view showing onboarding status, follow-ups, and engagement indicators
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Reduce Churn

Fix the Most Expensive Drop-Off in Your Gym

Most cancellations happen early. GroeFit helps operators close onboarding gaps before they turn into churn.

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Actionable

Know Who Slipped Through the Cracks

GroeFit shows which new members completed onboarding and which didn’t. Operators can quickly identify missed sessions and take action before disengagement turns into cancellation.

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HOW IT WORKS IN PRACTICE

GroeFit helps gyms bring structure and consistency to new member onboarding. By supporting clear follow-up, automation, and visibility, GroeFit reduces early churn and ensures every new member gets the attention they need from day one.

User Analytics

Support Staff, Don’t Chase Process

Onboarding breaks down when teams are stretched thin. GroeFit supports consistency by integrating with existing CRMs and workflows, helping staff follow the same process without added friction or manual tracking.

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Creative Design

Onboarding That Actually Drives Engagement

Onboarding isn’t just about orientation. GroeFit helps operators understand which onboarding actions correlate with better retention, engagement, and confidence — so the process improves over time instead of staying static.

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Smart Coading

Follow Up Before Members Fade Away

The most critical onboarding moments often happen after the first visit. GroeFit highlights new members who haven’t returned, completed key steps, or engaged as expected—prompting timely follow-up while there’s still a chance to re-engage. Teams can act early, without relying on memory, spreadsheets, or guesswork.

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Online Support

One Onboarding Standard, Every Location

As gyms grow, onboarding quality often varies by staff, shift, or location. GroeFit helps operators maintain a consistent onboarding experience across the entire organization—while still allowing flexibility at the local level. Leadership gains confidence that every new member receives the same strong start, no matter where they join.

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See How Onboarding Works With GroeFit

Learn how GroeFit helps gyms reduce early churn by bringing clarity, consistency, and follow-through to onboarding.

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FAQs

Gain insights on how we operate

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What does GroeFit consider “onboarding”?

Onboarding includes the early interactions and follow-ups that help new members feel confident using the facility—such as orientations, check-ins, introductions, and early engagement touchpoints. GroeFit focuses on visibility and follow-through rather than prescribing a single onboarding style.

How does GroeFit know when onboarding was missed?

GroeFit tracks onboarding completion signals based on your configured workflows and data from connected systems. When expected steps aren’t completed within a defined timeframe, the system highlights the gap so teams can follow up early.

Does GroeFit replace our existing CRM or onboarding tools?

No. GroeFit is designed to work alongside your existing CRM and onboarding workflows. It adds visibility and consistency without requiring teams to change tools or manually track progress.

Will this add extra work for staff?

No. GroeFit reduces manual effort by surfacing who needs attention and when. Instead of chasing checklists or spreadsheets, staff can focus on meaningful interactions with new members.